Privacy Policy

Last updated: January 2024

Royal Reels Casino (“we”, “us”, or “our”) is operated by Digibrite SRL and is committed to protecting the privacy of all users who access royalreels.com (the “Site”). This Privacy Policy explains what personal information we collect, how we use it, and your rights in relation to that information.

1. Information We Collect

We collect information you provide directly when you register an account, make a deposit, contact support, or participate in promotions. This includes:

• Full name, date of birth and contact details (email, phone, address)
• Payment method details for deposit and withdrawal processing
• Identity verification documents (passport, driver’s licence) required for KYC compliance
• Gameplay data including session history and transaction records
• Technical data such as IP address, browser type and device identifiers

2. How We Use Your Information

We use the information collected to operate the casino platform, process transactions, verify your identity, detect fraud, provide customer support, and send promotional communications where you have opted in. We do not sell personal data to third parties.

3. Data Retention

We retain personal data for as long as your account is active and for up to seven years after account closure, as required by financial and anti-money laundering regulations.

4. Cookies

We use cookies to improve your browsing experience, remember preferences and analyse site traffic. You may disable cookies in your browser settings, though this may affect site functionality.

5. Your Rights

You have the right to access, correct, delete or restrict the processing of your personal data. To exercise any of these rights, please contact our Data Protection Officer at privacy@royalreels.com.

6. Contact Us

For any privacy-related queries, contact us via live chat on the Site or by email at privacy@royalreels.com.